Does it prevent double bookings?

Yes. Every booking is validated against live Google Calendar free/busy data at the moment of booking, so two customers can never claim the same slot.

Which calendars are supported?

AI ReplyMate connects to Google Calendar today, including shared and personal calendars. The AI reads free/busy and writes events with attendee invites.

Can I limit which hours are bookable?

Absolutely. Set per-day working hours and per-date holidays in settings, and the AI will only offer slots that fall inside your open windows.

What does the customer receive after booking?

They get a confirmation email with the event details, an ICS attachment to add to their own calendar, and signed links to reschedule or cancel without an account.

How long does booking take for the customer?

Most bookings complete in under 90 seconds from the first message, because the AI handles availability lookup, slot selection, and confirmation in one conversation.

Feature

AI booking

Books appointments straight into your calendar.

AI ReplyMate integrates natively with Google Calendar to read real free/busy windows and create events with attendee invites — no double bookings, no manual data entry.

What you get

Real free/busy from Google Calendar
Creates events with attendee invite + ICS
Respects per-tenant working hours and holidays
Confirmation email sent automatically

How it works

Visitor asks to book
A website visitor types something like "Can I get a haircut Friday afternoon?" — the AI recognizes booking intent and starts the flow conversationally.
AI checks real availability
AI ReplyMate queries your connected Google Calendar for live free/busy windows, filtering against your configured working hours and holidays so only valid slots are offered.
Customer picks a slot
The AI presents open times in the customer's own words and confirms the service, duration, and any details you require before booking.
Event is created instantly
A calendar event is written with the customer added as an attendee, an ICS file attached, and reminders pre-configured — no manual data entry.
Everyone gets confirmation
A branded confirmation email goes out automatically with reschedule and cancel links, and the booking appears on your dashboard in real time.

The outcome

90 sec: average time to book
24/7: availability, even after hours
0: double bookings

Frequently asked questions

Does it prevent double bookings?: Yes. Every booking is validated against live Google Calendar free/busy data at the moment of booking, so two customers can never claim the same slot.
Which calendars are supported?: AI ReplyMate connects to Google Calendar today, including shared and personal calendars. The AI reads free/busy and writes events with attendee invites.
Can I limit which hours are bookable?: Absolutely. Set per-day working hours and per-date holidays in settings, and the AI will only offer slots that fall inside your open windows.
What does the customer receive after booking?: They get a confirmation email with the event details, an ICS attachment to add to their own calendar, and signed links to reschedule or cancel without an account.
How long does booking take for the customer?: Most bookings complete in under 90 seconds from the first message, because the AI handles availability lookup, slot selection, and confirmation in one conversation.