Which channels can receive alerts?

Hot-lead alerts fan out to email, Slack, and webhooks, so they reach your team wherever they already work.

What information is in an alert?

Each alert includes the full conversation transcript and the AI-computed intent score, so your team has context before they respond.

How is a lead decided to be HOT?

The AI combines high purchase intent with qualification signals from the conversation, tagging a lead HOT only when both are present.

Why does fast response matter?

Responding within five minutes can increase close rates by up to 9x, which is why alerts are designed to reach you in seconds.

Can I route alerts to different people?

Yes. Per-channel routing is configurable, so different locations or teams can receive the alerts that are relevant to them.

Feature

Hot-lead alerts

Get pinged the instant a HOT lead lands.

When the AI tags a conversation as HOT (high intent + qualified), an alert fans out to email + Slack — so you can call them back while they are still on your site.

What you get

Email + Slack + webhook fan-out
Includes full transcript and intent score
Configurable per-channel routing
Response within 5 minutes increases close rate 9x

How it works

AI scores every conversation
As visitors chat, the AI continuously evaluates intent and qualification signals to detect high-value prospects in real time.
Conversation is tagged HOT
When intent and qualification cross your threshold, the conversation is flagged HOT and queued for immediate notification.
Alerts fan out instantly
An alert is dispatched to email, Slack, and any configured webhook, including the full transcript and the computed intent score.
You call back while they are warm
Because alerts arrive within seconds, your team can reach out while the prospect is still on your site — when close rates are highest.

The outcome

9x: higher close rate on 5-min response
<5s: alert delivery time
3: delivery channels

Frequently asked questions

Which channels can receive alerts?: Hot-lead alerts fan out to email, Slack, and webhooks, so they reach your team wherever they already work.
What information is in an alert?: Each alert includes the full conversation transcript and the AI-computed intent score, so your team has context before they respond.
How is a lead decided to be HOT?: The AI combines high purchase intent with qualification signals from the conversation, tagging a lead HOT only when both are present.
Why does fast response matter?: Responding within five minutes can increase close rates by up to 9x, which is why alerts are designed to reach you in seconds.
Can I route alerts to different people?: Yes. Per-channel routing is configurable, so different locations or teams can receive the alerts that are relevant to them.